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What happens to a vehicle after it is deleted?

Deleting a vehicle in the myUTA portal performs a soft delete, meaning that the vehicle is archived. It disappears from your active list but remains stored in the system for auditing and historical purposes.

  1. When you delete a vehicle, it is removed from your active vehicles list in myUTA portal.
  2. The vehicle data is retained in the database and remains accessible to customer care agents in the back-office for auditing and investigation purposes.

  3. Customer care agents can filter for archived vehicles only in their global vehicles list to find previously deleted vehicles. If a vehicle was archived by mistake, contact customer care - they can review the changelog and assist with restoring or recreating the vehicle record.