What should I do if the address validation fails when setting up a shipping address?
If the system cannot validate the entered address, you will be asked to correct it. This ensures accurate delivery.
- Review the error message displayed by the system - it will indicate which part of the address may be incorrect.
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Check for typos or formatting issues in the Street, House Number, City, Postcode or Country fields.
- Use the address suggestions that appear as you type to select a verified address.
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If your address is not recognised, try entering it in a slightly different format (e.g., abbreviating street type or adjusting spacing).
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Save the corrected address and confirm the update.