Kleinostheim, Germany – UTA Edenred, a leading mobility service provider in Europe and an Edenred company, received two awards for its mobility services for the third year in a row. The company beat 13 medium-sized competitors in the fuel card category to win the German business magazine WirtschaftsWoche’s best fuel card service provider award. In addition, it won the German B2B Award from the German Society for Consumer Studies (Deutsche Gesellschaft für Verbraucherstudien DtGV), which offers business customers an orientation of service providers from different industries.
Carsten Bettermann, CEO at UTA Edenred, says: "We’ve always taken a customer-first approach to the development of our mobility products and services, and I’m delighted that our commitment to providing the best possible customer experience has once again been recognised with these awards. It’s confirmation that we’re on the right track and at the same time motivation to improve further."
Best SME Service Provider 2023
Every year, the German market research institute ServiceValue determines the best service providers for medium-sized businesses exclusively for the magazine WirtschaftsWoche. This time, more than 16,000 managers, buyers and users were surveyed online about 541 service providers from 42 industries. With a total score of 79 points, UTA Edenred ranked number one, well ahead the industry average of 71.7 points.
German B2B Award
The German B2B Award is presented annually by the independent German Association for Consumer Studies (Deutsche Gesellschaft für Verbraucherstudien DtGV), which collects more than 100,000 assessments from decision-makers on more than 1,300 companies from 100 industries. For the third year in a row, UTA Edenred was ranked “Outstanding” for customer service, customer satisfaction and value for money across all industries. Within the fuel card industry, UTA Edenred came first in both customer satisfaction and value for money.
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